Telecaller

12,000 - 15,000 /month

Manohar Bikkaneri

Kamla Nagar, Delhi

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: B2C Sales

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Role Overview

We are seeking a dedicated and customer-focused Telecaller to manage inbound and outbound calls, assist customers with their queries, handle order bookings, and ensure a seamless customer experience.

Key Responsibilities

Attend inbound customer calls and resolve queries related to existing orders (status, dispatch, delivery timelines, etc.)
Take new orders (including bhaji boxes and other products) accurately over phone calls
Handle enquiry calls and convert potential leads into confirmed orders
Conduct follow-up and feedback calls with existing customers to ensure satisfaction
Maintain proper records of customer interactions, orders, and feedback
Coordinate with internal teams to ensure timely order processing and delivery
Provide prompt, polite, and effective customer service at all times

Candidate Requirements

Minimum qualification: 12th pass (Graduate preferred)
0–2 years of experience in telecalling / customer service / sales support
Strong verbal communication skills in Hindi (basic English knowledge preferred)
Good listening, problem-solving, and interpersonal skills
Basic computer knowledge (MS Excel, call handling systems)
Ability to multitask and handle high call volumes efficiently

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

Who is eligible to apply for this Telecaller job at Manohar Bikkaneri?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, Domestic Calling for this Telecaller job offered by Manohar Bikkaneri.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹15,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kamla Nagar, Delhi.
How many vacancies are there for this Telecaller job?
Ans : There are 5 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Telecaller position is Kamla Nagar, Delhi.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-2 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 5 openings.