Telecaller

16,000 - 20,000 /month

Mango Beauty Parlour

Sector 2 Dwarka, Delhi

6 - 12 months Experience in Customer Support / TeleCaller

Replies in 24hrs

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi

All Education levels

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

**Job Description – Telecaller (Operations Team)****Company: Mango Gtechnology – Salon at Home Services**We are looking for a dedicated **Telecaller** to join our Operations Team at **Mango Gtechnology**, a salon-based company providing professional **Salon-at-Home** services.This role requires handling customer calls, assisting with bookings, coordinating beauticians for home services, and ensuring smooth day-to-day operations.**Salary:** ₹16,000 – ₹20,000**Shift:** Day Shift**Working Days:** 6 days a week**Training:** 15 days to 1 month (Fully Provided) Key Responsibilities:* Handle inbound & outbound customer calls in a polite and efficient manner.* Help customers with **placing new bookings**, rescheduling, and service-related queries.* Coordinate with beauticians/freelancers and **send employees for customer home services**.* Address customer concerns and complaints with a problem-solving approach.* Maintain proper records of customer interactions, follow-ups, and bookings.* Provide correct and timely information to customers regarding services, prices, and availability.* Escalate complex issues to the concerned department when needed.* Meet performance metrics such as call handling, customer satisfaction, and resolution rate.---### **Job Requirements:*** Minimum qualification: **Below 10th pass accepted**.* Experience: **0.5 – 1 year** in telecalling/customer support (preferred).* Good communication skills and a customer-friendly attitude.* Ability to handle pressure and multitask.* Comfortable working **6 days a week** in **day shift**.* Must be willing to learn—**15 days to 1 month of training** will be provided to understand the work and system.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be All Education levels and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹16000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Mango Beauty Parlour.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 1 Telecaller at Mango Beauty Parlour
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Day Shift.