Telecaller

13,000 - 15,000 /month

Magnum Mem Private Limited

Misrod, Bhopal

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Aadhar Card

Job Description

Job Title: Customer Support Executive

Company Magnum Group

Location: Ground Floor, Besides HDFC Bank, Chinar Incube Business Centre, Hoshangabad Road, Bhopal (M.P.)

Position: Customer Support Executive

Salary: ₹13,000 – ₹15,000 per month

Contact Person: Shweta Agarwal

Contact Number: 9685097569

About the Role

Magnum Group is seeking highly motivated and dedicated individuals to join our team as Customer Support Executives . In this role, you will manage customer inquiries through both voice and chat support channels, ensuring high levels of customer satisfaction and providing timely solutions.

Key Responsibilities

• Professionally handle customer inquiries via calls and chat platforms.

• Provide accurate and timely information to customers.

• Effectively resolve customer issues or escalate them to the relevant team.

• Maintain detailed records of customer interactions in the CRM system.

• Achieve daily/weekly quality and productivity targets.

• Ensure a consistently positive customer experience with every interaction.

Required Skills

• Strong communication skills (Proficiency in Hindi; basic English preferred).

• Comfort in handling both chat and voice processes.

• Basic computer skills (typing, email management, MS Office).

• Strong problem-solving abilities and patience in customer interactions.

• A positive attitude with a willingness to learn and adapt.

Qualifications

• Minimum of a high school diploma (12th pass); Graduation is preferred.

• Both freshers and experienced candidates are welcome to apply.

Work Type

• Full-Time (On-site)

• Chat + Voice Process

Why Join Us?

• Competitive salary with fixed pay and potential growth opportunities.

• A supportive and professional work environment.

• Skill development in customer support and communication.

Job Type: Full-time, Fresher

How to Apply

Interested candidates can apply by calling or sending a WhatsApp message to:

Shweta Agarwal

Contact Number: 9685097569

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹13,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Misrod, Bhopal.
How many openings are available for this position?
Ans : There are 99 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Misrod, Bhopal.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹13,000-₹15,000 per month. This is a Full Time opportunity and has 99 openings available.