Telecaller

13,000 - 15,000 /month

Maa Jagdamba Ventures

Ram Nagar South Extension, Chennai

6 - 12 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Languages: Malayalam

Graduate and above

All genders

6 days working | Day Shift

Job Description

· As a Tele Caller, you will play a crucial role in our Collections team, utilizing your communication skills and industry knowledge to effectively manage customer interactions. Your primary goal will be to ensure timely and accurate collection of payments, while providing excellent customer service and maintaining a positive brand image.

Responsibilities

· Handle outbound calls to customers for collections purposes.

· Maintain a professional and courteous demeanor at all times.

· Utilize banking software and CRM systems to manage customer data and interactions.

· Ensure accurate and timely updates of customer payment information.

· Resolve customer queries and provide necessary information related to payments.

· Collaborate with the team to achieve daily, weekly, and monthly collection targets.

· Identify and escalate potential payment issues or disputes to the relevant teams.

· Maintain a high level of data privacy and security, adhering to company policies.

Stay updated with industry trends and best practices in collections and customer service.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

What qualifications and experience are required for this Telecaller position?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience and skills like Computer Knowledge, Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹13,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ram Nagar South Extension, Chennai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Ram Nagar South Extension, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-1 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹13,000-₹15,000 per month. This is a Full Time opportunity and has 50 openings available.