Job Description
Qualification: Graduate / Undergraduate
Experience: 3 to 6 months in Call Centre, Freshers can apply
Location: Work From Home
Timings: 4 Hrs a day from 11 Am to 1 PM and 4 PM to 6 PM.
Salary: 5k (based on skills) .
Mandatory Skill :
1. Good Communication in Hindi language.
2. Basic communication in English language.
3. Basic Computer knowledge.
Technical Requirement : Phone with dual SIM card
About the job
A work-from-home telecaller job involves handling phone calls from customers, either making outbound calls to prospects or handling inbound calls to answer inquiries and provide support. Responsibilities include explaining products/services, resolving issues, and generating sales, all while working from home.
Key Responsibilities
Making outbound calls: Reaching out to potential and existing customers to generate leads, promote products/services, and make sales.
Handling inbound calls: Answering customer inquiries, addressing concerns, and providing support.
Gathering information: Understanding customer needs, preferences, and inquiries.
Maintaining records: Documenting call interactions, progress reports, and customer feedback.
Meeting sales targets: Achieving and exceeding sales goals.
Following scripts and guidelines: Using provided scripts and adhering to company policies.
Customer relationship building: Establishing and maintaining rapport with clients.
Problem-solving: Resolving customer issues and finding solutions.
Skills Required
Communication skills: Excellent verbal and written communication, including active listening and empathy.
Sales skills: Understanding sales techniques, persuasion, and closing deals.
Customer service skills: Patience, persistence, and the ability to handle customer complaints and inquiries.
Organizational skills: Maintaining call records, managing time effectively, and meeting targets.
Computer literacy: Using software like CRMs and spreadsheets.
Adaptability: Adjusting to different customer personalities and situations
Thanks,
Kukdu Team
Website: https://kukdu.in
Android App: https://play.google.com/store/apps/details?id=app.com.kukduapp
+91 9924212180