Telecaller

Telecaller job description typically involves handling phone interactions with customers to generate leads, answer inquiries, and provide customer support. They are the voice of the company, creating a positive first impression and building relationships with clients. 

Key responsibilities of a Telecaller often include:

• Making outbound calls:

  Telecallers make calls to potential customers to promote products or services, gather leads, and schedule appointments. 

• Handling inbound calls:

  They answer calls from customers seeking information, support, or to make purchases. 

• Providing customer support:

  Telecallers address customer inquiries, resolve complaints, and offer assistance. 

• Generating leads and sales:

  They identify potential customers and work to convert them into sales. 

• Maintaining accurate records:

  Telecallers document interactions, notes, and outcomes of calls in CRM systems. 

• Following scripts and guidelines:

  They adhere to communication scripts and guidelines to ensure consistency and professionalism. 

• Building rapport and relationships:

  Telecallers strive to build positive relationships with customers through engaging communication. 

• Meeting sales targets:

  They work towards achieving individual and team sales goals by effectively promoting products and services. 

Required skills and qualities for a Telecaller include:

• Excellent communication skills: Clear and effective verbal communication is crucial for engaging with customers. 

• Persuasiveness and sales skills: The ability to influence customers and drive sales is often required. 

• Listening skills and customer handling: Telecallers need to be able to understand customer needs and resolve issues effectively. 

• Interpersonal skills: Building rapport and positive relationships with customers is essential. 

• Patience and resilience: Telecallers may encounter objections and require patience and persistence. 

• Computer skills: Basic computer skills are needed for data entry, CRM usage, and accessing information. 

Industry and roles:

Telecallers work across various industries, including:

• Sales: Generating leads and closing deals.

• Customer service: Providing support and resolving issues.

• Telemarketing: Promoting products or services via phone.

• Research: Gathering data and feedback from customers.

• Technical support: Providing technical assistance to customers.

• Collection: Working to recover overdue payments. 

In essence, a Telecaller is a key point of contact for a company, representing the brand and building relationships with customers through effective communication and sales skills. 

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., LUBDUB MEDICAL TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at LUBDUB MEDICAL TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.