Telecaller

12,000 - 25,000 /month*

Legal Capital

Begumpet, Hyderabad

₹5,000 incentives included

2 - 6 years Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Telugu

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Meal

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Organization:Legal Capital/Law Firm
Job Title: Telecaller
Experience: 2–6 Years

Job Description

We are seeking a dynamic and result-oriented Telecaller with 2–6 years of experience in a legal firm or legal services environment. The candidate will be responsible for handling inbound and outbound calls, generating leads, scheduling consultations, following up with prospective clients, and maintaining strong client relationships. The ideal candidate should possess excellent communication skills, customer handling abilities, and a basic understanding of legal services.

Key Responsibilities

Handle inbound and outbound calls professionally and efficiently.
Explain legal services offered by the firm to prospective clients.
Generate and qualify leads through telephonic conversations.
Schedule appointments and consultations for advocates and legal advisors.
Follow up with potential clients and maintain regular communication.
Maintain accurate records of calls, client interactions, and lead status in CRM/software.
Address client queries and direct complex legal matters to the concerned legal team.
Ensure timely follow-up on inquiries and case-related updates.
Meet monthly lead conversion and appointment booking targets.
Coordinate with legal consultants and internal teams for seamless client onboarding.
Maintain confidentiality of client information and legal documents.

Required Skills & Qualifications

Bachelor's degree in any discipline or inter
2–6 years of experience as a Telecaller, Customer Support Executive, Client Relationship Executive, or similar role
Excellent verbal communication skills in Telugu, English, Hindi, language(s).
Strong persuasion, negotiation, and interpersonal skills.
Ability to handle sensitive client conversations professionally.
Proficiency in MS Office and CRM tools.
Strong follow-up and customer relationship management skills.
Ability to work in a target-driven environment.

Key Competencies

Communication Skills
Client Relationship Management
Lead Generation & Conversion
Active Listening
Problem Solving
Time Management
Team Collaboration

Interested candidates CONTACT : 9494988306

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Telecaller job

Who is eligible to apply for this Telecaller job at Legal Capital?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, Domestic Calling for this Telecaller job offered by Legal Capital.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹25,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Begumpet, Hyderabad.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Telecaller job is located in Begumpet, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 2-6 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹12,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.