Telecaller

12,000 - 35,000 /month*

Legal Capital

Autonagar, Vijayawada

₹5,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Languages: Telugu

Diploma and above

All genders

6 days working | Day Shift

Job Benefits: Meal

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Location: Auto Nagar, Vijayawada

Role : Telecaller
Job Type: Full-time
Experience: 0 - 2 Years

Job Summary

We are looking for an energetic and professional Telecaller to join our law firm. As the first point of contact, you will be responsible for making outbound calls to potential clients, handling inbound inquiries, and explaining our legal services, such as consultation, documentation, or specialized legal support. The ideal candidate will have strong communication skills and the ability to convert inquiries into appointments for our legal advocates. [1, 2, 3, 4, 5]

Key Responsibilities

Outbound Calling: Proactively contact potential leads to introduce our legal services and schedule appointments for legal advisors.
Inbound Query Handling: Receive incoming calls, address client queries, and provide accurate information regarding our legal services.
Client Onboarding Support: Assist in initial client intake, gathering case details (e.g., loan harassment, property disputes, immigration), and conducting preliminary assessments.
Database Management: Maintain accurate, up-to-date records of all client interactions, follow-ups, and call logs in our CRM system.
Follow-ups: Persistently follow up with prospects who have shown interest to ensure appointment confirmation.
Target Achievement: Meet daily/weekly calling and conversion targets. [1, 2, 3, 4, 5, 6, 7, 8, 9]

Required Skills & Qualifications

Experience: 0–2 years of experience in telecalling, customer support, or telesales. Freshers with excellent communication skills are welcome.
Education: Intermediate / Any Graduate / Diploma holder.
Communication: Excellent verbal and written communication skills in English and proficiency in local languages (e.g., Hindi, Telugu, Tamil, etc.).
Technical Skills: Basic computer knowledge (MS Excel, CRM tools).
Soft Skills: Strong negotiation, persuasion, and active listening skills.
Professionalism: High level of patience, empathy, and ability to handle confidential information responsibly. [1, 2, 3, 4, 5, 6, 7, 8, 9, 10]

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a Diploma and above qualification with 0-2 years of experience can apply for this Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹35,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Autonagar, Vijayawada.
How many vacancies are there for this Telecaller job?
Ans : There are 10 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Telecaller position is Autonagar, Vijayawada.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-2 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹35,000 per month. This is a Full Time job and has 10 openings.