Telecaller

Key Responsibilities:

• Client Communication: Make outbound calls to clients, addressing inquiries and offering details of legal services offered by KR Sunilkumar Advocate.

• Appointment Scheduling: Schedule consultations for clients with the relevant legal team members.

• Lead Generation: Identify potential clients and provide them with information on services offered.

• Follow-ups: Regularly follow up with existing and prospective clients to maintain strong relationships and ensure continued engagement.

• Maintain Records: Accurately maintain client records and update databases with call details, appointments, and feedback.

• Customer Service: Resolve client issues and concerns, providing prompt solutions or escalating issues to the appropriate department.

• Reporting: Provide regular reports on calls, appointments, and client feedback to the management.

• Collaborate with the Team: Work closely with the legal team to ensure client needs are effectively communicated and met.

Key Requirements:

• Experience: Previous experience in telecalling, customer service, or sales is preferred but not mandatory.

• Communication Skills: Strong verbal communication skills in [Insert Language(s)] with the ability to communicate effectively with clients.

• Persuasion Skills: Ability to persuade and engage clients over the phone while maintaining professionalism and empathy.

• Customer Focus: A passion for providing exceptional customer service and addressing client concerns.

• Organizational Skills: Ability to manage multiple tasks and handle client inquiries in a timely manner.

• Basic Computer Skills: Proficiency in MS Office and basic knowledge of CRM systems.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20500 per month + Incentives that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., KR SUNIL KUMAR ADVOCATE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at KR SUNIL KUMAR ADVOCATE
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.