Telecaller

Job Role Summary:
Cimmons is seeking a detail-oriented and proactive Collection Process Executive to manage and oversee the company's receivables. The ideal candidate will be responsible for ensuring timely collection of outstanding payments, maintaining accurate records, and fostering positive relationships with customers.

????️ Key Responsibilities:
Follow up with clients/customers via phone, email, or in-person to collect outstanding payments.

Monitor accounts to identify overdue payments and initiate collection activities.

Maintain accurate and up-to-date records of collection activities, payment status, and customer interactions.

Negotiate payment plans with customers as needed and ensure compliance with terms.

Coordinate with the finance and sales teams to resolve discrepancies or disputes related to billing.

Generate daily, weekly, and monthly reports on collection status and outstanding balances.

Ensure adherence to company policies, legal regulations, and compliance requirements during all collection activities.

Handle escalations and maintain professional and courteous communication throughout.

✅ Desired Skills & Qualifications:
Bachelor’s degree in Commerce, Finance, or related field (preferred).

1–3 years of experience in a collections or accounts receivable role.

Excellent verbal and written communication skills in English and regional languages.

Strong negotiation and problem-solving abilities.

Proficiency in MS Office (Excel, Word) and experience with CRM or collection software is a plus.

Ability to work under pressure and meet deadlines.

???? Perks & Benefits:
Competitive salary and performance-based incentives

Opportunity to work with a premium brand like Cimmons

Learning and development opportunities

Supportive work environment

Skill & Experience

• BPO Voice

• Call Center

• Communication skills

• Customer Support Executive

• Domestic BPO

• Inside Sales

• Voice Process

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹33000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., KEY2IR.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 50 Telecaller at KEY2IR
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Rotational Shift.