Telecaller

Position Title: Telecaller – Individual Assessment
Department: Sales / Student Engagement
Location: [City / Remote, if applicable]
Employment Type: Full-Time
Working Hours: 9:30 AM – 5:30 PM
Salary: ₹20,000 – ₹25,000 per month
Reporting To: Sales / Operations Manager

Role Overview

We are seeking enthusiastic and persuasive Telecallers to promote our Individual Assessment Program for students. The Telecaller will be responsible for reaching out to parents, explaining the benefits of the assessment, handling queries, and driving enrollment.

Key Responsibilities

• Make outbound calls to prospective parents and guardians.

• Explain the Individual Assessment Program, its benefits, and process in a clear and engaging way.

• Answer parent queries regarding the test, duration, fee, and report details.

• Follow predefined telecaller scripts to ensure consistent messaging.

• Maintain lead and follow-up records in the CRM or spreadsheet.

• Achieve daily/weekly call and conversion targets.

• Collaborate with the Sales / Operations team to optimize parent engagement.

• Provide feedback from calls to improve pitch effectiveness and scripts.

Required Skills & Competencies

• Excellent spoken and written communication skills in English and Hindi.

• Persuasive and confident in handling parent objections.

• Ability to listen actively and understand parent/student needs.

• Comfortable working with CRM or MS Excel to maintain records.

• Positive, energetic, and target-oriented attitude.

• Prior experience in telecalling / sales / student enrollment preferred but not mandatory.

Educational Qualification

• Minimum 12th pass / Graduate (any stream).

• Good understanding of student/parent behavior is an added advantage.

Salary & Benefits

• ₹20,000 – ₹25,000 per month

• Performance-based incentives (if applicable)

• Fixed working hours: 9:30 AM – 5:30 PM

• Opportunity to work in a fast-growing EdTech / student engagement environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Sonipat.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Just My Iq.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 30 Telecaller at Just My Iq
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.