Telecaller

• Handle inbound and outbound calls, emails, and chats to assist customers with broadband-related issues.

• Resolve customer complaints regarding service disruptions, billing issues, slow internet speeds, and other connectivity problems.

• Guide customers on modem/router configuration, troubleshooting steps, and basic network setups.

• Coordinate with the technical team for issue escalation and on-site support when necessary.

• Maintain accurate records of customer interactions and transactions using the CRM system.

• Follow up with customers to ensure complete issue resolution and satisfaction.

• Educate customers about available broadband plans, offers, and upgrades.

• Maintain a professional and empathetic approach at all times to enhance the customer experience.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹16000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Ishan Technologies.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at Ishan Technologies
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Rotational Shift.