Telecaller

Telecaller/Counsellor (Female) at IQRA Computer Education - Anand

Location: AV Road - Anand 388001
About Us: Bright Computer Education is a leading computer training institute in Anand, dedicated to providing quality education in courses like Tally Prime, Advanced Excel, Data Science, and more. We are looking for an energetic and persuasive Telecaller to join our team and help students make informed decisions about their career-boosting education.
Key Responsibilities :

1. Outbound Calling & Lead Management: Make daily outbound calls to prospective students/inquiries from our database (leads generated from online/offline sources).

2. Course Counselling: Clearly explain the details, benefits, duration, and fee structure of various courses, with a focus on Tally Prime with GST and other popular programs.

3. Inquiry Handling: Answer incoming calls and resolve student queries regarding courses, timings, faculty, and placement assistance.

4. Appointment Schedule : Persuade and motivate leads to visit the Anand center for a face-to-face counseling session/demo class.

5. Data Management: Accurately record and update all communication details, lead status, and follow-up plans in the provided Excel sheet.

6. Target Achievement: Meet or exceed daily call volume, walk-in, and enrollment targets.

7. Follow-up: Conduct regular follow-up calls to nurture leads and convert them into enrollments.
   

Required Skills & Qualifications:

1. Education: Minimum 12th Pass or Graduate.

2. Language: Fluent verbal communication skills in Gujarati, Hindi, and English.

3. Computer Skills: Basic proficiency in using a computer, MS Office (Excel/Word).

4. Soft Skills: Strong convincing power, active listening, pleasant phone etiquette, and a polite, patient attitude.

Benefits:

• Competitive Salary + Performance Incentives.

• Professional and supportive work environment.

• Opportunity to work with a reputed institute.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹23000 per month + Incentives that depends on your interview. It's a Full Time job in Anand.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Iqra Infotech.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at Iqra Infotech
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.