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Telecaller

salary 19,000 - 22,000 /month*
company-logo
job companyInfo Edge (india) Limited
job location Shyam Nagar, Kanpur
incentive₹1,000 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
5 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Laptop/Desktop, Aadhar Card

Job Description

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹19,000-₹22,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Shyam Nagar, Kanpur.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 5 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Telecaller position is Shyam Nagar, Kanpur.
  8. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹19,000-₹22,000 per month. This is a Full Time job and has 5 openings.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge, MS Excel, Lead Generation, Communication Skill

Shift

Day

Contract Job

No

Salary

₹ 19000 - ₹ 22000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Devansh Agarwal

Interview Address

, Sector 1, Noida
Posted 10+ days ago
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