Telecaller

19,000 - 22,000 /month*

Info Edge (india) Limited

Shyam Nagar, Kanpur

₹1,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Laptop/Desktop, Aadhar Card

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹19,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shyam Nagar, Kanpur.
How many vacancies are there for this Telecaller job?
Ans : There are 5 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecaller position is Shyam Nagar, Kanpur.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹19,000-₹22,000 per month. This is a Full Time job and has 5 openings.