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Telecaller

salary 18,000 - 20,000 /month
company-logo
job companyImperio Hospitality Private Limited
job location Marathahalli, Bangalore
job experience0 - 1 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
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Job Benefits: Meal, PF
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Imperio Hospitality Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality. The role offers ₹18,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Telecaller role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹20,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Marathahalli, Bangalore.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 5 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telecaller, you will work on skills like Computer Knowledge.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Marathahalli, Bangalore.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal, PF

Skills Required

Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Irshad KB

Interview Address

4th Floor, CNS Complex, Varthur Main Rd, Kumarapal, Thubarahalli, Bangalore
Posted a day ago
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