Telecaller

Looking for a servicing executive in insurance to manage queries, maintain relationships, assist with proposals and reports, and ensure high client satisfaction.

Responsibilities:

·         Act as the primary point of contact for policy holders, addressing inquiries and providing timely solutions.

·         Build and maintain strong relationships with clients, ensuring trust and long-term engagement.

·         Assist in preparing insurance proposals, policy summaries and client reports.

·         Maintain accurate client records, policy summaries and client reports.

·         Maintain accurate client records, policy documents and follow-up actions.

·         Resolve client queries, claims issues and escalations promptly and professionally.

·         Ensure high client satisfaction to support policy renewals and retention.

·         Assist with general office and administrative tasks related to client servicing.

Requirements:

·         Graduate or post graduate in any discipline.

·         Strong communication skills in English, Hindi and Telugu.

·         1-2 years of experience in client servicing or insurance. (Freshers may also apply).

·         Ability to support additional office and administrative tasks as needed.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.