We are looking for a Telecaller to join our team at Hepl. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹12000 - ₹17999 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
अन्य डिटेल्स
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Telecaller job
What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹17500 per month that depends on your interview. It's a Full Time job in Chennai.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 5 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Hepl.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 2 Telecaller at Hepl
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
A Naukri Group company
लॉगिनहायर लोकल स्टाफ
12,000 - 17,999 /month
Hepl
Teynampet, Chennai
0 - 6 months Experience in Customer Support / TeleCaller
फुल टाइम
