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Telecaller

salary 14,000 - 18,000 /month
company-logo
job companyHelper Hub
job location Thaltej, Ahmedabad
job experience1 - 3 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
sales
Languages: Hindi, Gujarati
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Helper Hub. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹14,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller job

  1. What are the eligibility criteria for this Telecaller job?
    Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge for this Telecaller job offered by Helper Hub in Thaltej, Ahmedabad.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹14,000-₹18,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thaltej, Ahmedabad.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What does the role of Telecaller involve?
    Ans : As a Telecaller, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in Thaltej, Ahmedabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 1-3 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹14,000-₹18,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 18000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Vaidehi

Interview Address

Sindhu Bhavan Road, Ahmedabad, Sindhu Bhavan Road, Ahmedabad
Posted 12 hours ago
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