TELECALLER – JOB DESCRIPTION
Company: Help Care at Home
Job Role: Telecaller
Responsibilities:
- Customers ko call karke Home Healthcare Services ke baare mein information dena.
- Patient Care, Attendant Care, Elder Care aur Home Nursing ki requirements samajhna.
- Customer ki details, location aur service requirement note karna.
- New leads par follow-up karna aur enquiries ko customers mein convert karna.
- WhatsApp par service details aur information share karna.
- Caregiver/Nurse ki requirement ke liye team ke saath coordination karna.
- Daily calls aur leads ka record maintain karna.
- Customer ki query aur complaint ko senior/team tak pahunchana.
- Daily work report management ko dena.
Required Skills:
Good Communication Skills, Hindi speaking, Basic Computer Knowledge, Customer Handling & Follow-up.
Experience: Freshers and Experienced both can apply.