Telecaller

We are looking for a Telecaller to join our team at Halcyon. The role offers ₹14000 - ₹15000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Assets Required for this Job(optional)

• Internet Connection

• Laptop/Desktop

• Bike

Documents Required for this Job(optional)

• PAN Card

• Aadhar Card

• Bank Account

• 2-Wheeler Driving Licence

• DRA Certificate

• CCSS Certificate

• CCRM Certificate

Experience Required

Only freshers should apply/call

Salary & benefits

• Fixed

• Fixed + Incentives

Salary details/ monthly

₹

to

₹

Job Benefits(optional)

• Cab

• Meal

• Insurance

• PF

• Medical Benefits

• Add more

Type of Industry

• Real Estate

• Loan/ Credit Card

• Motor Insurance

• Health/ Term Insurance

• B2B Sales

• BPO

• B2C Sales

• Life Insurance

• Education

• Automobile

• FMCG

• Banking

• Software & IT Services

• Telecom / ISP

• Logistics

• Stock Market / Mutual Funds

• Hospitality, Travel & Tourism

• Healthcare

• Other

I want candidates to have experience in this specific Industry

Gender Required

• Female

Minimum Qualification Required

• 12th Pass

Want candidates with good English?(optional)

• Understands basic English

Regional Languages(optional)Add Regional Languages

Is candidate required to pay any fee (e.g. uniform charges, kit, etc.)?

• No

Job City

Job Locality

Nagole

Interview Details

Interview Type

• In-person

Interview Address

Interview City

Interview Locality

Nagole

Company Name

Edit

Recruiter Company Details: Halcyon (NA, NA)

Job Live Date

Start Date

To

End Date

Job Description should be between 30 to 300000

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.