We are looking for a Telecaller to join our team at Gursimr99 Enterprise. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to herbal medicine. The role offers ₹12,000 - ₹15,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.
More about this Telecaller job
Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹14,500-₹15,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 2 Noida, Noida.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Telecaller job. Only male candidates can apply.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Telecaller job is located in Sector 2 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-2 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹14,500-₹15,000 per month. This is a Full Time opportunity and has 5 openings available.