Telecaller

salary 8,000 - 10,000 /Month
company-logo
job companyGur Simran Overseas
job location E-Block Ranjit Avenue, Amritsar
job experience0 - 6 months Experience in Customer Support / TeleCaller
New
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
sales
Languages: Punjabi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹8000 - ₹10000 and a dynamic environment with opportunities for growth.


Key Responsibilities:



  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹8000 - ₹10000 per month that depends on your interview. It's a Full Time job in Amritsar.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., GUR SIMRAN OVERSEAS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 1 Telecaller at GUR SIMRAN OVERSEAS
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Day Shift.
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Other Details

No. Of Working Days

6 days working

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, International Calling, Non-voice/Chat Process

Shift

Day

Salary

₹ 8000 - ₹ 10000

Regional Languages

Punjabi

English Proficiency

Yes

Contact Person

HR Team

Interview Address

E-Block Ranjit Avenue,Amritsar
Posted 9 days ago
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