Telecaller

8,000 - 12,500 /month*

Gupta Enterprises

Masaurhi, Patna

₹500 incentives included

2 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Languages: Hindi

Graduate and above

All genders

Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Gupta Enterprises. The role offers ₹8000 - ₹12500 and involves managing customer calls, delivering outstanding customer service related to Manufacturing. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Others week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Telecaller job

What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹8000 - ₹12500 per month + Incentives that depends on your interview. It's a Full Time job in Patna.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Gupta Enterprises.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 5 Telecaller at Gupta Enterprises
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

7 days

Skills Required

Computer Knowledge, Domestic Calling, International Calling

Shift

Day

Salary

₹ 8000 - ₹ 12500

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Anil Kumar

Interview Address

Masaurhi Court Near Bijli Office, Masaurhi, Patna-804452, Bihar

Posted 6 days ago

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Job Hai > Jobs in Patna > Customer Support / TeleCaller Jobs in Patna > Telecaller