Telecaller

10,000 - 15,000 /month

Growup

Work from home

6 - 12 months Experience in Customer Support / TeleCaller

25 Openings

Work From Home

Part Time

Skills Required

Query Resolution

Non-voice/Chat Process

Domestic Calling

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Hindi

10th Pass and above

All genders

5 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Growup. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

You will be responsible for resolving. customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Query Resolution, Non-voice/Chat Process, Domestic Calling, Computer Knowledge along with 1-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Query Resolution, Non-voice/Chat Process, Domestic Calling, Computer Knowledge.
Where is this job located?
Ans : This Telecaller job is located in Bihar colony, Bokaro.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution, Non-voice/Chat Process, Domestic Calling, Computer Knowledge along with 1-1 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹10,000-₹15,000 per month. This is a Part Time opportunity and has 25 openings available.