Telecaller

10,000 - 15,000 /month

Growup

Work from home

6 - 12 months Experience in Customer Support / TeleCaller

25 Openings

Work From Home

Full Time

Skills Required

Non-voice/Chat Process

Query Resolution

Domestic Calling

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Hindi

10th Pass and above

All genders

5 days working | Day Shift

Bank Account, Aadhar Card, Laptop/Desktop, Internet Connection, PAN Card

Job Description

We are looking for a Telecaller to join our team at null. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge along with 1-1 years of experience.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecaller job?
Ans : There are 25 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Akbar Nagar, Ahmedabad.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Non-voice/Chat Process, Query Resolution, Domestic Calling, Computer Knowledge with 1-1 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 25 openings.