Telecaller

6,000 - 8,000 /month

Gouttam Behera Private Limited

Work from home

Freshers in Customer Support / TeleCaller

25 Openings

Work From Home

Full Time/Part Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: Education

All Education levels

All genders

Day Shift

Internet Connection

Job Description

We are looking for a Telecaller to join our team at Gouttam Behera Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹6000 - ₹8000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 7 days working week during the day shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have All Education levels can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹6,000-₹8,000 per month. This is a Both job.
Can this job be done remotely?
Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Telecaller job?
Ans : There are 25 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Unit 8, Bhubaneswar.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Domestic Calling, Non-voice/Chat Process is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹6,000-₹8,000 per month. This is a Both job and has 25 openings.