Telecaller

Job Description: Telecaller (Sales & Customer Support)

Company: Goodwill Lifesciences Pvt. Ltd.
Location: Delad–Olpad, Surat
Job Type: Full-time (Office-based)
Salary: ₹10,000 – ₹15,000 (Based on skills & experience)

About the Role

We are hiring a Telecaller who will be responsible for reaching potential clients, explaining our products (Absorbable Gelatin Sponge – HEMOSPONGE), maintaining follow-ups, and supporting the sales team. The ideal candidate should have good communication skills, basic computer knowledge, and a positive attitude towards learning.

Key Responsibilities

• Make outbound calls to leads provided by the company (IndiaMART, Google, etc.)

• Explain company products clearly and professionally

• Identify potential customers and convert inquiries into sales

• Maintain proper data entry of calls, responses, and follow-ups

• Coordinate with the sales & dispatch team for orders

• Handle customer queries, support, and basic complaint resolution

• Daily reporting of leads, follow-ups, and closures

Required Skills

• Good communication skills (Hindi + Basic English)

• Confident, polite, and professional behavior

• Basic knowledge of Excel / Google Sheets

• Ability to learn product details quickly

• Good listening skills & convincing ability

• Punctual and responsible

Qualification

• Minimum 12th Pass, Graduate

• Graduation preferred but not mandatory

• Freshers can apply (training provided)

Work Timings

9:30 AM to 6:00 PM
(Additional incentives based on performance)

Why Join Us?

• Fixed salary + incentives

• Supportive team & training

• Growth opportunity in Sales & Marketing

• Stable company with strong market presence

How to Apply

Send your Resume + Location + Contact Number on WhatsApp:
Amit
78598 18736

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Goodwill Lifesciences Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 3 Telecaller at Goodwill Lifesciences Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.