Telecaller

Job Title: Telecaller (Inbound & Outbound)

Location: Sector 58, Noida

Job Summary:

We are looking for a dynamic and enthusiastic Telecaller to join our team at Sector 58, Noida. The candidate will be responsible for handling both inbound and outbound calls, addressing customer queries, generating leads, and maintaining positive customer relationships.

Key Responsibilities:

• Handle inbound calls from customers and respond to inquiries professionally.

• Make outbound calls to potential and existing customers.

• Provide accurate information about company services/products.

• Maintain and update customer database regularly.

• Follow up with clients for feedback and sales closure.

• Achieve daily/weekly/monthly calling and sales targets.

• Maintain proper call records and reports.

Required Skills:

• Good communication skills in Hindi and basic English.

• Confident and clear speaking skills.

• Basic computer knowledge (MS Office, CRM tools).

• Ability to handle customer objections politely.

• Positive attitude and target-oriented approach.

Qualification:

• Minimum 12th Pass / Graduate preferred.

• Freshers and experienced candidates both can apply.

Working Details:

• Full-time position

• Day Shift

• Location: Sector 58, Noida

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.