Telecaller

10,000 - 15,000 /month*

Goinfinite Consultancy

Laxmi Nagar, Delhi

₹3,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Skills Required

Query Resolution

Domestic Calling

Computer Knowledge

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Query Resolution, Domestic Calling, Computer Knowledge along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Laxmi Nagar, Delhi.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Telecaller job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like Query Resolution, Domestic Calling, Computer Knowledge.
Where is this job located?
Ans : This Telecaller job is located in Laxmi Nagar, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Query Resolution, Domestic Calling, Computer Knowledge along with 0-1 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 20 openings available.