Telecaller

15,000 - 25,000 /month

Global Tech Services

Techzone 4,Amrapali Leisure Valley, Greater Noida

0 - 6 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: Real Estate

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Telecaller to join our team at Global Tech Services. The role offers ₹15000 - ₹25000 and involves managing customer calls, delivering outstanding customer service related to Real Estate. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Techzone 4,Amrapali Leisure Valley, Greater Noida.
How many vacancies are there for this Telecaller job?
Ans : There are 20 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller, you will work on skills like International Calling.
What is the job location for this position?
Ans : The job location for this Telecaller position is Techzone 4,Amrapali Leisure Valley, Greater Noida.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like International Calling with 0-6 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 20 openings.