Telecaller

7,000 - 20,000 /month

Gallaxy Tech And Fintech Services

44C Sector 44 Chandigarh, Chandigarh

0 - 4 years Experience in Customer Support / TeleCaller

90 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

10th Pass and above

Females Only

6 days working | Day Shift

Aadhar Card

Job Description

We are looking for a Telecaller to join our team at Gallaxy Tech And Fintech Services. The role offers ₹7000 - ₹20000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Telecaller job

What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be 10th Pass and above and above with 0 - 4 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹7000 - ₹20000 per month that depends on your interview. It's a Full Time job in Chandigarh.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Gallaxy Tech And Fintech Services.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 90 Telecaller at Gallaxy Tech And Fintech Services
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

Salary

₹ 7000 - ₹ 20000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Sana Madiha

Posted a day ago

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Job Hai > Jobs in Chandigarh > Customer Support / TeleCaller Jobs in Chandigarh > Telecaller