Telecaller

Job Summary:

We are looking for a dynamic and customer-focused Key Account Manager to drive volume achievement, ensure high customer retention, and manage both new client acquisition and existing customer relationships. This role combines account management with inbound customer support responsibilities, requiring strong communication and problem-solving skills.

Key Responsibilities:

• Achieve sales volume targets through strategic account management

• Retain and grow key customer accounts by building strong relationships

• Monitor customer movement and identify retention opportunities

• Drive new client acquisition and onboard them smoothly

• Handle inbound customer queries and close concerns within defined TAT

• Ensure high standards of process adherence and service quality

• Maintain accurate reports and dashboards using Excel

Skills & Requirements:

• Proven experience in Key Account Management and customer support

• Strong communication skills in Hindi, English, and at least one regional language

• Excellent Excel skills for data analysis and reporting

• Ability to resolve issues effectively and within defined timelines

• Customer-centric mindset with a focus on relationship-building and retention

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., FUELBUDDY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 3 Telecaller at FUELBUDDY
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.