Telecaller Executive – Freight & Courier
We are hiring a Telecaller Executive for a company in the Freight & Courier industry at Connaught Place, New Delhi.
This is a calling and coordination role, not a sales-target position. The candidate will communicate with clients and vendors, make required calls, maintain trackers, follow up on operational requirements, and coordinate to resolve routine queries.
Key Responsibilities:
Make calls to clients and vendors regarding operational requirements
Maintain and update daily calling trackers
Follow up on pending documents and requirements
Coordinate with clients and vendors
Handle routine client/vendor queries and coordinate for resolution
Escalate unresolved issues to the concerned team member
Maintain proper records and follow-up details
Support the operations team with day-to-day coordination
Requirements:
1–2 years of experience preferred
Strictly Freight/Courier industry experience preferred
Candidates from Freight Forwarding, Courier, Shipping or Logistics companies preferred
Good Hindi and English communication skills
Good phone communication and follow-up skills
Basic knowledge of MS Excel, MS Word and email
Ability to maintain trackers and records systematically
Salary: ₹20,000–₹30,000 per month
Location: Connaught Place, New Delhi
Industry: Freight & Courier