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Telecaller

salary 8,000 - 15,000 /month
company-logo
job companyFreelancer Waala
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
25 Openings
work_from_home Work From Home
part_time Part Time
contract Contract

Skills Required

Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Freelancer Waala. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹8,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Telecaller role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹8,000-₹15,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Can this job be done remotely?
    Ans : Yes, this job can be done remotely as it is a work from home job.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 25 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telecaller, you will work on skills like Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Dilshad Garden, Delhi.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Query Resolution is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹8,000-₹15,000 per month. This is a Part Time job and has 25 openings.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Query Resolution

Shift

Day

Contract Job

Yes

Salary

₹ 8000 - ₹ 15000

Regional Languages

Hindi

Contact Person

Varun
Posted 8 hours ago
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