Telecaller

Falcon Fin Solutions is a fast-growing financial services company offering innovative and tailored solutions to individuals and businesses. We are seeking experienced and motivated Voice Process Executives to join our dynamic customer engagement team.

Key Responsibilities:

Handle inbound and outbound voice calls professionally and efficiently.

Communicate financial solutions and product offerings clearly to customers.

Maintain daily Zoom calls and meetings for team coordination and client interaction.

Build rapport with customers and resolve queries with empathy and accuracy.

Maintain accurate and detailed call records and follow-up logs.

Collaborate with internal teams for escalations and support.

Candidate Requirements:

Experience: Minimum 2 years in voice process/customer service/calling.

Education: Bachelor’s degree (UG Qualification is mandatory).

Languages:

Fluency in English (mandatory).

Fluency in local languages [e.g., Hindi, Tamil, Telugu, Kannada – customize as per region].

Skills:

Excellent verbal communication.

Basic computer literacy.

Confident in using Zoom and other video conferencing tools.

Time management and multitasking abilities.

Professional Demeanor: Should be proactive, customer-centric, and a team player.

What We Offer:

Competitive salary and performance incentives.

Friendly and supportive team environment.

Career development opportunities.

Exposure to the financial solutions industry.

How to Apply:

Send your updated resume to [Insert HR Email] with the subject line: Voice Process Executive – Falcon Fin Solutions.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 6 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 2 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., FALCON FIN SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 25 Telecaller at FALCON FIN SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.