Telecaller

Job Summary

We are looking for a dynamic and customer-focused Tele calling Executive to communicate with potential and existing customers, generate leads, explain company products or services, and maintain strong customer relationships.

Key Responsibilities

• Make outbound calls to prospective and existing customers.

• Explain the company's services to customers.

• Generate leads and schedule appointments for the sales team.

• Follow up with customers regarding inquiries and pending orders.

• Handle customer queries and provide accurate information.

• Maintain detailed records of customer interactions in CRM or Excel.

• Achieve daily, weekly, and monthly calling and lead generation targets.

• Build and maintain positive customer relationships.

• Update customer databases with accurate information.

• Prepare daily call reports and submit them to the reporting manager.

Required Skills

• Excellent verbal communication skills in English and the local language.

• Strong customer service orientation.

• Basic computer knowledge (MS Office, Excel, Email).

• Ability to work under pressure and meet targets.

• Good listening and interpersonal skills.

• Positive attitude and willingness to learn.

Preferred Qualifications

• Bachelor's degree or Diploma in any discipline.

• 0–2 years of experience in tele calling, telesales, customer service, or a similar role.

• Freshers with excellent communication skills are welcome to apply.

• Experience using CRM software is an added advantage.
  

  Contact Person: 89254 19191- Sindhiya HR

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.