Telecaller

10,500 - 12,500 /month

Epicss Security Private Limited

Work from home

Freshers in Customer Support / TeleCaller

5 Openings

Work From Home

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Telecaller to join our team at Epicss Security Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to customer support. The role offers ₹10,500 - ₹12,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Telecaller role.
How much can you earn in this position?
Ans : You can earn between ₹10,500-₹12,500 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
Where is this job located?
Ans : This Telecaller job is located in Munshi Pulia, Lucknow.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹10,500-₹12,500 per month. This is a Full Time opportunity and has 5 openings available.