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Telecaller

salary 10,000 - 15,100 /month*
company-logo
job companyEpic Moment Tours
job location Bijwasan, Delhi
incentive₹100 incentives included
job experienceFreshers in Customer Support / TeleCaller
5 Openings
Incentives included
full_time Full Time
contract Contract

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Epic Moment Tours. The role offers ₹ 10,000 - ₹ 15,100 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Telecaller role.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹10,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bijwasan, Delhi.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 5 vacancies for this Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Telecaller job. No prior experience is required.
  7. What does the role of Telecaller involve?
    Ans : As a Telecaller, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Bijwasan, Delhi.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Day

Contract Job

Yes

Salary

₹ 10000 - ₹ 15100

Regional Languages

Hindi

Contact Person

Vikash tripathi

Interview Address

Bijwasan, Delhi, Bijwasan, Delhi
Posted 6 days ago
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