Telecaller

• Outbound Calling: Make outbound calls to potential customers, following a defined script and adhering to company guidelines.

• Lead Generation: Identify and qualify potential leads, gathering information and assessing customer needs.

• Relationship Building: Build rapport with potential customers and maintain a professional demeanor throughout the interaction.

• Product/Service Presentation: Effectively present company products or services to potential customers, highlighting key benefits and addressing customer questions.

• Data Entry: Accurately record call information, customer interactions, and lead status in the designated CRM system.

• Meeting Targets: Consistently meet or exceed established call volume and conversion targets.

• Following Procedures: Adhere to all company policies, procedures, and guidelines for outbound calling.

• Problem Solving: Resolve customer inquiries and objections within established protocols.

• Feedback and Reporting: Provide feedback on customer interactions and report any issues or trends to supervisor.

• Professionalism: Maintain a professional and courteous demeanor at all times.

• Time Management: Manage time effectively to maximize productivity and meet call volume goals.

Qualifications:

• Strong communication and interpersonal skills.

• Ability to build rapport and maintain a professional demeanor.

• Excellent listening and active listening skills.

• Proficiency in using a computer and relevant software, including CRM systems.

• Ability to follow instructions and adhere to scripts.

• Ability to work independently and as part of a team.

• Ability to handle rejection and maintain a positive attitude.

• Strong work ethic and a commitment to achieving results.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹12000 per month that depends on your interview. It's a Full Time job in Lucknow.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., EMROLD MANAGEMENT SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 10 Telecaller at EMROLD MANAGEMENT SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.