Job Title: Telecaller
Location: Bareilly
We are looking for a dedicated and confident Telecaller to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, addressing customer inquiries, generating leads, and supporting the sales or customer service process.
Make outbound calls to prospective customers to explain products/services and generate interest
Handle incoming customer inquiries and provide appropriate information
Maintain records of calls and customer details in the database
Follow up with leads and maintain consistent communication
Achieve daily/weekly/monthly targets as set by the team
Resolve customer issues or escalate to the concerned department when necessary
Build and maintain strong customer relationships
12th pass or graduate in any discipline
0-2 years of experience in telecalling, customer service, or telesales (freshers can apply)
Excellent verbal communication skills in [languages as per requirement, e.g., English, Hindi, Kannada]
Basic computer knowledge and typing skills
Positive attitude, patience, and ability to handle rejection