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Telecaller

salary 15,000 - 18,000 /month
company-logo
job companyEkta Enterprises
job location Mehnagar, Azamgarh
job experience0 - 6 months Experience in Customer Support / TeleCaller
15 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge
Domestic Calling

जॉब हाइलाइट्स

sales
Industry Type: Health/ Term Insurance
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits
star
Internet Connection, Aadhar Card
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जॉब डिस्क्रिप्शन

We are looking for a Telecaller to join our team at . The role offers ₹15000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Azamgarh.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Ekta Enterprises.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 15 Telecaller at Ekta Enterprises
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Day Shift.
Candidates can call HR for more info.
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अन्य डिटेल्स

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling

Shift

DAY

Contract Job

No

Salary

₹ 15000 - ₹ 18000

Regional Languages

Hindi

English Proficiency

Yes

संपर्क व्यक्ति

Ekta Tiwari

इंटरव्यू ऐड्रेस

Mehnagar, Azamgarh
Posted 10+ days ago
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