Job Description – Telecaller

Location: Mangalore
Experience: 0–2 Years
Employment Type: Full-time
Industry: Education

About the Role

We are looking for a confident and energetic Telecaller to handle outbound and inbound calls, explain products/services to customers, generate leads, and support the sales team. The ideal candidate should have excellent communication skills and the ability to build positive customer relationships.

Key Responsibilities

• Make outbound calls to potential customers and explain company products/services.

• Handle inbound inquiries and provide accurate information.

• Generate leads and schedule meetings for the sales team.

• Maintain a database of customer calls and follow-ups.

• Understand customer needs and recommend suitable solutions.

• Achieve daily/weekly calling and conversion targets.

• Maintain professionalism and high-quality customer service.

• Follow communication scripts and processes where required.

Requirements

• Minimum 12th Pass / Graduate preferred.

• Excellent verbal communication skills in English/Hindi/Regional languages.

• Basic computer knowledge (MS Office, CRM tools).

• Ability to handle rejection and stay motivated.

• Good listening and interpersonal skills.

• Freshers can apply; training will be provided.

Preferred Skills

• Experience in telecalling, customer service, BPO, or sales.

• Ability to multitask and work in a fast-paced environment.

• Persuasive and confident speaking skills.

What We Offer

• Fixed salary + incentives

• Friendly and supportive work environment

• Training and growth opportunities

• Performance-based bonuses

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mangalore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Edhr.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 5 Telecaller at Edhr
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.