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Telecaller

salary 12,000 - 25,000 /month
company-logo
job companyDealz Management Technologies Private Limited
job location Shadipur, Delhi
job experience6 - 24 months Experience in Customer Support / TeleCaller
20 Openings
full_time Full Time

Skills Required

International Calling
Domestic Calling
Computer Knowledge

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Telugu
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
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Job Benefits: Insurance
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Laptop/Desktop, DRA Certificate, Bank Account, PAN Card, Internet Connection, Aadhar Card
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Job Description

We are looking for a loan recovery Telecaller to join our team at . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹12000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

  1. What is the eligibility criteria to apply for this Telecaller job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹25000 per month that depends on your interview. It's a Full Time job in Delhi.
  3. How many working days are there for this Telecaller job?
    Ans: This Telecaller job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller job?
    Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Dealz Management Technologies Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller role?
    Ans: There is an immediate opening of 20 Telecaller at Dealz Management Technologies Private Limited
  7. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller job?
    Ans: This Telecaller job has Day Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

6 days working

Benefits

Insurance

Skills Required

Computer Knowledge, Domestic Calling, International Calling

Shift

Day

Salary

₹ 12000 - ₹ 25000

Regional Languages

Telugu, Hindi

English Proficiency

Yes

Contact Person

Megha Sharma
Posted 10+ days ago
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