Telecaller

Job Title: Telecaller (Marathi-Speaking)

Location: Indirnanagar, Bengaluru (Work From Office)
Department: Rider Onboarding / Recruitment
Reporting to: Telecalling Lead / City Operations Manager

About the Role

We're looking for a Marathi-speaking Telecaller who can connect with delivery riders, explain job opportunities clearly, and help them complete the onboarding process. You'll be the first point of contact for many of our future riders—so clarity, patience, and hustle matter.

Key Responsibilities

• Call prospective riders and explain job details, payouts, and expectations

• Answer queries about working hours, store locations, joining process, and incentives

• Share documents and links (Google Forms/WhatsApp) required for onboarding

• Follow up with riders who showed interest but haven’t completed the process

• Coordinate with the rider ops or onboarding team for any rider-related escalations

• Maintain daily call logs and update the status of each lead accurately

• Help fill urgent rider requirements by calling in high volumes during peak need

Requirements

• Must be fluent in Marathi (speaking + understanding)

• Basic Hindi or English is a plus

• Prior experience in telecalling, customer support, or field recruitment is preferred

• Comfortable working on Excel / Google Sheets and WhatsApp

• Must have a smartphone or computer and stable internet connection if working remotely

• Should be persuasive, clear, and energetic on calls

Bonus if you have:

• Experience with rider onboarding in logistics or staffing companies

• Exposure to quick-commerce (Zepto, Blinkit, Swiggy Instamart, etc.)

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., COGNIKRAFT SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at COGNIKRAFT SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.