Job Role: Telecaller / Customer Support Executive

Job Description:

We are looking for a motivated and customer-focused Telecaller / Customer Support Executive to join our team. The role involves handling inbound and outbound calls, assisting customers with their queries, and providing complete support to ensure customer satisfaction. The candidate must have excellent communication skills, patience, and a problem-solving attitude.

Key Responsibilities (English):

1. Make outbound calls to potential customers for product/service promotion.

2. Answer incoming calls and resolve customer queries promptly.

3. Provide accurate information about products, services, or policies.

4. Maintain customer records in the system (CRM or database).

5. Follow-up with customers for feedback, payments, or services.

6. Handle complaints in a professional manner and escalate unresolved issues to higher management.

7. Achieve daily/weekly/monthly call and sales targets.

8. Build and maintain positive relationships with customers.

9. Work closely with sales/operations team to support business growth.

10. Ensure compliance with company policies and service standards.

Skills & Requirements (English):

• Strong verbal communication skills (English & Hindi).

• Basic computer knowledge (MS Office, Email, CRM tools).

• Good listening skills and customer-oriented approach.

• Ability to handle pressure and meet targets.

• Minimum qualification: 12th Pass / Graduate preferred.

• Experience in telecalling, BPO, or customer service will be an advantage.

📚 Qualifications

• B.Com / M.Com.

• 3–7 years of proven experience.

💡 Why Join Us?

• Opportunity to work with a Supreme Court law firm of national repute.

• Direct reporting to the Managing Director & CEO with decision-making involvement.

• A role of trust, respect, and growth, contributing to the financial prosperity of the Firm and Family.

• Monthly Salary in the Range of Rs 15,000 to Rs20,000

📩 How to Apply:
Send the following to aorbrijeshgupta@gmail.com:

• Resume with recent passport-size photo

• Last 3 months’ salary slips

• Last 3 months’ bank statement

📞 Contact: +91-9910573079
🌐 Website: www.aorbrijeshgupta.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 4 - 6+ years Experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Post Graduate and above and above with 4 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Brijesh Gupta & Co.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at Brijesh Gupta & Co
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.