Telecaller

18,000 - 20,000 /month

Breezairindia

Hebbal, Mysore

6 - 24 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Insurance, PF

Job Description

Receive incoming calls from customers regarding complaints, service requests and inquiries.

Generate service tickets and assign them to the concerned service engineers or technicians.

Follow up with technicians and customers regarding complaint status.

Ensure complaints are resolved with in the agreed turn around time(TAT)

Maintain regular communication with customers until closure of complaints.

Escalate unresolved or critical issues to the service manage.

Record customer feedback after service completion.

Prepare daily, weekly and monthly complaint status report.

Maintain customer data basses and service records.

Handle customer quires professionally and courteously.

Coordinate with spare parts, logistics and technical teams for effective complaint resolution.

Monitor pending complaints and ensure timely closure .Achieve customer satisfaction targets and service quality standards..

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

What are the eligibility criteria for this Telecaller job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge, Domestic Calling for this Telecaller job offered by Breezairindia in Hebbal, Mysore.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹18,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hebbal, Mysore.
How many vacancies are there for this Telecaller job?
Ans : There are 2 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Hebbal, Mysore.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-2 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 2 openings.