Telecaller

14,000 - 25,000 /month*

Boston Business Solutions Private Limited

Ashok Nagar, Chennai

₹5,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Tamil

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Meal

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Telecaller – Residential Customer Care

Location: Ashok Nagar, Chennai
Job Type: Full time

Experience: 0 to 2 years

Food & accommodation free

Job Description:
We are seeking enthusiastic and proactive Telecallers to join our Residential Customer Care team. You will be the first point of contact for our clients, handling inquiries, addressing concerns, and ensuring customer satisfaction.

Key Responsibilities:

Make outbound calls to residential customers for inquiries, feedback, and service updates.
Respond to incoming customer calls and resolve queries efficiently.
Maintain accurate records of customer interactions in the database.
Promote new services or offerings when appropriate.
Follow up on customer requests and ensure timely resolution.
Uphold a positive and professional tone in all interactions.

Requirements:

Excellent communication and interpersonal skills.
Basic computer skills (MS Office, CRM tools).
Pleasant voice and good phone etiquette.
Ability to work in a target-driven environment.
Prior experience in telecalling/customer service is a plus but not mandatory.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹14,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ashok Nagar, Chennai.
How many vacancies are there for this Telecaller job?
Ans : There are 2 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-2 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Ashok Nagar, Chennai.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹14,000-₹25,000 per month. This is a Full Time job and has 2 openings.