Telecaller

Job description:

About BOS Center Private Limited

BOS Center Private Limited is a fast-growing Fintech company headquartered in Delhi, dedicated to delivering innovative financial solutions to individuals and businesses across India. As we scale our inside sales operations, we are building a high-energy calling team of motivated communicators who can connect, convince, and convert leads into business opportunities.

Role Overview

As a BDE at BOS Center, you will be the first and most important voice of our brand. You will reach out to prospective customers, engage them in consultative conversations, generate qualified leads, and support the sales pipeline. This role demands confidence, empathy, and the ability to communicate clearly in both English and Hindi.

Key Responsibilities

• Make outbound calls to prospective customers from assigned lead lists and generate qualified leads for the sales team.

• Conduct soft, consultative conversations to understand customer needs and introduce BOS Center’s fintech products and services.

• Follow up on warm and cold leads regularly to move prospects through the sales funnel.

• Accurately record call details, lead status, and customer information in the CRM system on a daily basis.

• Meet and exceed daily, weekly, and monthly call targets and lead generation KPIs set by the team lead.

• Handle basic customer queries and objections professionally; escalate complex issues to the appropriate team.

• Maintain a positive, professional, and brand-aligned tone on every call.

Required Qualifications & Skills

• Minimum 1–2 years of experience in tele calling, inside sales, or customer outreach (Fintech / BFSI experience strongly preferred).

• Fluent verbal communication in both English and Hindi — clear, confident, and professional tone is mandatory.

• Strong convincing and persuasion skills with the ability to handle objections calmly and effectively.

• Excellent active listening skills and ability to quickly understand customer intent and pain points.

• Basic computer proficiency; familiarity with Excel and MS Suite.

• Graduate in any stream (12th pass candidates with strong relevant experience may also be considered).

• Must be based in Delhi or willing to commute to the Delhi office on a daily basis.

Good to Have

• Prior experience specifically in Fintech, Banking, lead generation products calling.

• Self-motivated, target-driven mindset with a positive and resilient attitude.

• Familiarity with basic financial terminology.

What We Offer

Fixed CTC

₹20,000 – ₹25,000 per month

Performance Incentives

Monthly incentives on target achievement

How to Apply

HR Contact: HR Department — BOS Center Private Limited, Delhi

Note: Only candidates with relevant tele calling experience and bilingual communication skills (English + Hindi) will be shortlisted.

Benefits:

• Health insurance

• Leave encashment

• Provident Fund

Ability to commute/relocate:

Dwarka, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your Last & Expected Salary ?

Experience:

• Telecalling: 2 years (Required)

Benefits:

• Health insurance

• Internet reimbursement

• Leave encashment

• Paid time off

• Provident Fund

Ability to commute/relocate:

• Dwarka, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• what is your Last and Expected CTC

Experience:

• Telesales: 2 years (Required)

Work Location: In person

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.