A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 25,000 /month
Blessings Always Guruji Associates
Ellisbridge, Ahmedabad
2 - 5 years Experience in Customer Support / TeleCaller
Full Time
Roles & Responsibilities
Make outbound calls to potential and existing customers.
Handle inbound calls and address customer inquiries.
Explain products or services to customers and generate interest.
Follow up on leads to convert prospects into customers.
Maintain accurate call logs and update customer records.
Resolve customer complaints in a professional manner.
Meet daily/weekly call targets and achieve sales or engagement goals.
Conduct market research to understand customer needs and trends.
Work closely with the sales or support team to improve customer experience.
Ensure compliance with telecalling scripts and company policies.
Stay updated on product knowledge and industry trends.
Handle rejections positively and maintain professionalism in all interactions.
Requirements & Skills
Proven experience as a Telecaller, Telesales Representative, or Call Center Agent.
Excellent communication and interpersonal skills.
Ability to handle rejection and work under pressure.
Strong persuasion and negotiation skills.
Proficiency in using telecalling software and CRM tools.
Fluency in English and/or regional languages is a plus.
High school diploma or equivalent; a degree in sales/marketing is a plus.
Basic computer knowledge and data entry skills.
Ability to multitask and manage time effectively.
