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Telecaller

salary 12,000 - 55,000 /month*
company-logo
job companyBhardwaj Group
job location Phase-8 Industrial Area, Mohali
incentive₹5,000 incentives included
job experience0 - 6 years Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Bhardwaj Group. The role offers ₹12000 - ₹55000 and involves managing customer calls, delivering outstanding customer service related to Hospitality, Travel & Tourism. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-6 years of experience can apply for this Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹12,000-₹55,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Phase-8 Industrial Area, Mohali.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 10 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Phase-8 Industrial Area, Mohali.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Domestic Calling with 0-6 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹55,000 per month. This is a Full Time job and has 10 openings.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 11000 - ₹ 55000

Contact Person

Bhavya

Interview Address

Phase-8 Industrial Area, Mohali, Phase-8 Industrial Area, Mohali
Posted a day ago
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